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Website Operations Plan

Defend:
Managed Compliance

Built for professional firms where trust matters. We implement WCAG 2.2 AA–aligned accessibility controls, ADA-focused monitoring, privacy and consent tooling, and documented verification. DEFEND also includes full access to your client portal and CRM so work, status, and communication stay organized in one place.

Best for:

Public-facing websites and client portals
Trust-based industries including legal, healthcare, and finance
Recommended for public-facing firms collecting client data
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What's Included

SECURE Foundation

The full hosting and protection layer from SECURE, including encrypted infrastructure, managed backups, and active threat monitoring.

  • SSL Monitoring
  • Managed Firewall
  • Threat Detection
Premium

Compliance Management

Accessibility-focused compliance operations aligned with WCAG 2.2 AA and ADA expectations. We implement accessibility controls, manage privacy and consent tooling, and maintain structured verification to reduce risk over time.

  • WCAG Engineering + Automated Monitoring
  • Accessibility Platform Subscription
  • Policy + Consent Tooling
  • Automated Accessibility Scans
  • CI/CD + Scheduled Monitoring

Client Portal + Managed CRM

A centralized portal for reporting, support, and structured client workflows. DEFEND includes managed CRM access with one integrated contact form and one booking form connected directly to your system.

  • Reporting + Status Dashboard
  • Support + Ticketing
  • CRM + Automations
  • 1 Integrated Contact Form
  • 1 Booking Form

Compliance onboarding in 3 steps

A structured process designed for busy professional teams.

1

Baseline Review

We review your current site and run initial automated accessibility scans to identify WCAG 2.2 AA gaps, structural issues, and privacy or consent requirements based on your data footprint.

2

Engineering and implementation

We implement WCAG-aligned accessibility controls, configure consent and policy tooling, and deploy automated monitoring. Accessibility and ADA-focused verification checks are integrated into your deployment workflow from the start.

3

Ongoing Compliance Care

We continuously monitor for accessibility regressions and consent tooling issues. When something is flagged, we document the finding, open a ticket, and provide a clear path forward with structured monthly reporting.

FAQ

Is the accessibility widget included?
Yes. Your plan includes a premium accessibility platform subscription that provides continuous monitoring, AI-assisted remediation tools, and 100+ accessibility features. We pair this with WCAG-aligned engineering practices and automated accessibility testing to help reduce ADA and WCAG risk over time.
How are policies updated?
We implement Termageddon to help keep your Privacy Policy, Cookie Policy, Terms of Service, Disclaimer, and EULA current as privacy requirements change. Your policies are generated from your inputs and can be reviewed by your legal counsel. We handle implementation, verification, and ongoing maintenance on the technical side.
Does this handle GDPR/CCPA?
It supports common GDPR and CCPA/CPRA needs, including cookie consent controls and managed policy maintenance. We configure the components your site needs based on your footprint, then verify and monitor them over time.
Do you guarantee compliance?
No service can guarantee immunity from legal action. We implement and maintain structured compliance controls, automated monitoring, and documented oversight to help reduce risk and demonstrate ongoing effort. We do not provide legal advice. If you require a formal audit, we can support the technical scope while your counsel validates the legal position.

Prioritize trust and compliance today.

We implement and maintain accessibility, privacy, and consent controls, with documented checks and clear monthly reporting.

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